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Post Trauma Resources is available to you now if your organization has experienced a crisis.
Our staff of specially trained and experienced mental health professionals can assist you supporting all aspects of your trauma response from the provision of information to employee, crisis intervention, debriefings, return-to-work efforts and humanitarian assistance.
We maintain contact with you throughout the crisis, often for at least a year to insure that all possible efforts at recovery have been made.
You can contact us now at 800-459-6780. We are standing by to help.
You may also want to consider the following options for successful crisis management:
Fully respond to all injured employees.
After emergency medical care has been provided, consider assigning other personnel to monitor medical services and respond to family members. It is often very useful for key managers to visit injured employees and family members in the hospital.
Begin planning your response to the disaster as soon as possible.
As soon as practical, bring together the management team and appropriate experts to plan your response to the disaster. Consider the full range of activities necessary to respond. It is also important to plan beyond the initial few days and consider the total recovery process.
Provide complete information to employees.
Keep all employees fully informed through telephone trees, group meetings and other means. The more employees feel as if they are privy to significant information, the more they will feel as if the organization is concerned about their welfare. Also be forthcoming in providing information concerning benefits to be made available to employees.
Consider the human assistance that is required.
Provide humanitarian assistance in the form of practical help such as travel, hotel, childcare, etc. This support will have considerable dividends for psychological recovery later.
Plan psychological assistance.
Coordinate psychological care in the form of crisis intervention, group debriefings, individual and family counseling. Remember that in many states, psychological injuries are
compensable in the workers' compensation system.
Eliminate the possibility of "second injury".
Second injuries occur when an organization acts in a way that is perceived by the employee as insensitive or uncaring. For example, insisting that employees work instead of attending a funeral for a co-worker is likely to be viewed as evidence that the organization is not concerned. Such actions alienate employees, create increased conflict and tend to discourage traumatized employees from returning to work. In the end good trauma response is really about the prevention of these second injuries.
If you need additional assistance, please call
Post Trauma Resources. We are available to help 24 hours a day at 800-459-6780.
Post Trauma Resources has developed a six-step response to assist your organization in managing disaster. Our staff of trauma specialists will be available to you at all times until the crisis has been resolved.
Post Trauma Resources
Six-Step Trauma Response Process
Step 1 – Mobilize to be on site within 24 hours
It is usually possible for Post Trauma Resources to be on site within twenty-four hours after a traumatic event. While traveling, the staff maintains contact with you to begin the planning and crisis intervention process.
If necessary, we will find local mental health providers to support you until we arrive.
You will have support from the time you call Post Trauma Resources.
Step 2 – Evaluate impact
Upon arrival on site, the staff of Post Trauma Resources works with your management team to understand all aspects of the disaster and needed response.
Plans are made for the immediate, short and long-term response needed to bring your organization back to functioning.
Such planning includes the physical, and practical needs of employees, families and the surrounding community as well as managing the psychological impact.
We have extensive experience working with local emergency and social service agencies and will help you use their assistance in the most effective manner possible.
Once the plan is created, immediate implementation begins.
Step 3 – Coordinate intervention
Post Trauma Resources will work with your management team to coordinate and staff the immediate response.
You make the decisions about your priorities and we help you insure that they occur in the most effective manner.
We help you implement your plan to insure employee, community support and speed the recovery process.
Step 4 – Implement crisis care
We help you implement the interventions that most fit your particular situation. Our staff works with your personnel and local providers, if necessary, to insure that all services are provided in professional and timely manner.
A wide variety of services and interventions can be utilized such as:
– Crisis counseling
– Group meetings such as debriefings
– Community meetings and outreach
– Humanitarian assistance
– Memorial assistance
Step 5 – Plan immediate follow-up
We don’t stop our support after the initial trauma response interventions are complete. We will help you locate mental health and other resources needed for the long-term recovery of your organization. It is also important to evaluate the services that have been provided and to explore other needed resources.
It is often very difficult to know how to restart the work of a business or organization after a traumatic incident. Our staff has helped hundreds of organizations recover and we will assist you and your employees in a smooth transition, one that is sensitive to the needs of the employees and organization.
We maintain contact with you even after we have left. In fact we are available to help plan appropriate memorials and scholarships that provide significant support for all those impacted by the disaster.
Step 6 – Provide ongoing support
We maintain contact with you even after we have left the site of the disaster. In fact, we are available to help plan appropriate memorials and scholarships that provide significant support for all those impacted by the disaster.
You may contact us at any time to ask questions or just to get support during the recovery period.
If we can be of assistance, call us 24 hours a day at 800.459.6780
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For more information, contact Post Trauma Resources
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